Office 365 Managed Service Program

Cumulus Managed Services Programs bundle various offerings and tools, including Office 365 and SharePoint administration, digital transformation, end user education, enhanced securities, backup, and more, together with round-the-clock, 7×24 support services. We also lead by example by providing all support services using Office 365 technology.

Plans

  • Features
  • Core
  • O365 basic admin for exchange
  • Monthly Basic Office 365 Utilization Reports
  • Monthly Advance Office 365 Utilization Reports and suggestions
  • Pre-built SharePoint Site for Intranet and collaboration
  • Advanced Office 365 Administration portal
  • Governance Automation Online for SharePoint & Office 365 Groups
  • Workload Training & adoption
  • Support
  • 9 x 6 Technical and Administration Support
  • 7 x 24 Instant Messaging, Email and phone Support
  • Ticket Management and portal
  • Basic Plan
  •  
  •  
  • Named IT Users Only
  • Standard Plan
  •  
  • Microsoft Enterprise Plan Only
  • Microsoft Enterprise Plan Only
  • Quarterly
  •  
  • IT and End Users
  • IT and End Users
  • Premium Plan
  •  
  • Microsoft Enterprise Plan Only
  • Microsoft Enterprise Plan Only
  • Quarterly
  •  
  • IT and End Users
  • IT and End Users

Optional

  • 30-day Trial Use of Office 365 E3 Subscription Plan
  • Office 365 Tenant Setup
  • Pilot User Creation and Client Configuration including Office 2013 installation and Mobile Phone configuration (5 – 10 Users)
  • First Touch Event (Pilot User Training)
  • Pilot Office 365 Adoption Program Review
  • Three Interactive Office 365 Adoption Events
  • Online Training Materials
  • 30-day Pilot User Support (Email / Phone / Lync / Onsite)